CUSTOMER CARE
Product Questions, Usage and Consultations:
- Please visit our website, you may also email customerservice@dermovia.com, chat or call us during business hours at: (833) 545-1313, Monday thru Friday, 9am to 6pm Pacific Time.
Modify or Cancel an Order:
- Email us at customerservice@dermovia.com, chat or call us during business hours at (833) 545-1313 or 949-379-7237, Monday thru Friday, 9am to 6pm Pacific Time. Orders cannot be modified once they are in fulfillment.
Other Customer Care:
- For all other Customer Care requests, please email: customerservice@dermovia.com.
OTHER
For other requests, please read below. Response is not guaranteed since we receive hundreds of emails per day.
Social Media:
- For social media or influencer inquiries, email: social@dermovia.com.
Public Relations:
- For media or PR inquiries, email: info@dermovia.com.
Vendor and Sales Inquiries:
- Manufacturing or Packaging Vendors: please email: info@dermovia.com
- Software or Tech Vendors: please email: info@dermovia.com
Retail & Wholesale: For retail and wholesale inquiries please email: sales@dermovia.com.